The Ultimate Guide to Instagram Story Auto-Replies

CreatorGati Team
Instagram Growth Experts

When someone mentions you in their Instagram Story, they're doing you a favor.
They're telling their entire audience "hey, check out this person." It's word-of-mouth marketing in its purest form. Unsolicited endorsement from a real person who genuinely likes what you do.
And most creators just... let these expire without responding.
Maybe you see the notification later and send a heart reaction. Maybe you miss it entirely. Either way, you've wasted an opportunity.
Why story mentions matter more than you think
The obvious benefit is the exposure. Their followers see your username. Some might come check you out.
But there's a less obvious benefit that might matter even more.
When you respond to a Story mention with a DM, you're starting a conversation. Instagram tracks that. Their algorithm heavily weights "close connections"-people you regularly DM with.
Every Story mention you respond to becomes a signal that this person is connected to you. Next time you post, Instagram shows your content to close connections first. More initial engagement means more reach overall.
Responding to Story mentions isn't just polite. It's strategic.
The practical problem
If you have any real following, you can't manually respond to every Story mention.
They come in at random times. You're busy. You forget. The 24-hour Story expires and the notification goes away. Opportunity missed.
Some creators try to check notifications every few hours. That works until it becomes exhausting. Constant phone-checking isn't sustainable.
What automation actually does here
Setting up Story mention automation means this:
Someone mentions you in their Story and they immediately get a DM from you thanking them.
No delay. No missed notifications. Works at 3am while you're sleeping.
The DM conversation exists now. The close-connection signal fires. And the person who mentioned you feels acknowledged-which makes them more likely to mention you again.
Writing responses that don't sound robotic
The key is variation and genuine tone.
If you send the exact same "Thanks for the mention!" to everyone, it stops feeling personal pretty fast. Especially if someone mentions you multiple times-they'll notice they're getting identical messages.
Write several variations and let the system pick randomly:
- "Saw this! Thank you so much for sharing"
- "You're amazing for posting this, thank you!"
- "Really appreciate the love! Made my day"
- "Thanks for the shoutout! Hope you're having a great day"
Same sentiment, different words. Feels much more natural.
Also: write like you actually talk. If you'd never use "Thank you for your support regarding this matter" in a real conversation, don't put it in your automation.
A trick for getting more user content
Here's something clever you can do.
Instead of just thanking someone, ask if you can repost their Story:
"Love this so much! Mind if I share it to my Story?"
Most people say yes. Now you've got content for your own Story-social proof that real people actually like what you do-and the person feels like a mini-celebrity for being featured.
It takes the same amount of setup as a regular thank-you but creates way more value.
One thing to watch out for
The biggest mistake people make: setting it up and forgetting about it.
Your automation should sound like something you'd actually say. If your brand voice evolves, update your automation messages to match.
Also check every few weeks that it's still working. Instagram changes things occasionally. Better to catch issues early than realize months later that your automation quietly broke.
Setting this up takes five minutes
The actual process is simple:
- Create a new automation triggered by Story mentions
- Write 3-5 response variations
- Turn it on
- Test it by having a friend mention you
That's it. From that point forward, every Story mention gets acknowledged automatically.
The bigger picture
Responding to Story mentions is one of those things that seems small in isolation but compounds over time.
That person who got thanked for mentioning you? They're more likely to mention you again. The DM conversation? That becomes a close-connection signal. The content you sourced by asking to repost? That's credibility for new followers.
Small interactions, repeated consistently, turn casual followers into actual fans.
And the best part: once it's automated, you don't have to think about it anymore. It just happens in the background while you focus on creating.