Privacy Policy - CreatorGati

This Privacy Policy (the "Policy") describes how CreatorGati ("we", "us", or "our") collects, uses, maintains, and discloses information from users of our Platform. By accessing or using CreatorGati, you consent to the practices described in this Policy. If you do not agree, please do not use the Platform.

1. Personal Information

"Personal Information" means information that identifies you, such as your name, email address, and Instagram account details. "Sensitive Personal Information" includes passwords, payment data, and other data protected by law. We only collect information necessary to provide our services.

2. Information We Collect

Personal Identifiable Information:

We collect information you provide directly, such as your name, email, and Instagram account details, when you register or use our services.

Non-Personal Information:

We may collect technical data such as browser type, device, IP address, and usage statistics to improve our Platform.

Cookies:

We use cookies to enhance your experience. You may disable cookies in your browser, but some features may not function properly.

Third Party Data Processors:

We use third-party service providers to assist in delivering our services. Specifically, for our AI-powered features (such as AI FAQ and Smart Reply), we utilize OpenAI (via OpenRouter) as a data processor. Anonymized message content is sent to OpenAI to generate automated responses. OpenAI is an AI research and deployment company based in the United States and adheres to strict data security standards.

3. How We Use and Share Information

To provide and operate our Platform and services, including customer support and account management.
To improve, secure, and customize our Platform.
To communicate with you about your account, updates, offers, and respond to inquiries.

We do not sell, trade, or rent your personal information. We may share aggregated, non-identifiable data for analytics or business purposes.

We may disclose information if required by law or to protect our rights, users, or the public.

4. Your Choices

You may update or delete your information by contacting us. Some information may be required to use our services.
You may opt out of marketing communications at any time by contacting us.
You may disable cookies in your browser settings.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as access, correction, deletion, or restriction. To exercise your rights, contact us at creatorgati@gmail.com.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure. Use the Platform at your own risk.

7. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page. Continued use of CreatorGati after changes means you accept the updated Policy.

8. Contact

For questions or concerns about this Policy, contact us at creatorgati@gmail.com.